200: *WARNING* to all 200 owners! Everyone should read
- Thread starter Gez
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Gez
Moderator & South Wales Rep
There's no parts faults according to them...yet on the estimate bill there's an alternator and a/c pump...
They must think i sit on a plastic table and colour in all day with the things they've told me. I'm going to post on Renaultsport forum shortly also, and CS. Get it on all forums.
The amount of work this car has had carried out, with the exhaust manifold and gearbox on separate occasions, it's had 2 full strip downs TWICE! Including the subframe coming off. So I'm sorry, the chances of a mechanic damaging a part over a stone some how causing this failure is much more likely, and of course he's going to deny damaging a part, he may have even done it unknowingly.
They must think i sit on a plastic table and colour in all day with the things they've told me. I'm going to post on Renaultsport forum shortly also, and CS. Get it on all forums.
The amount of work this car has had carried out, with the exhaust manifold and gearbox on separate occasions, it's had 2 full strip downs TWICE! Including the subframe coming off. So I'm sorry, the chances of a mechanic damaging a part over a stone some how causing this failure is much more likely, and of course he's going to deny damaging a part, he may have even done it unknowingly.
Gez
Moderator & South Wales Rep
Ill post the picture up now, the dent is on the pulley, so that's where I'm at. It was either damaged caused by the a/c pump when it failed and let all the gas out, which they haven't diagnosed it properly, they didn't even change the belt as precaution. Or the other option, a mechanic has damaged it with a tool; even unknowingly.
But they seem addiment they haven't missed anything and a mechanics hasn't damaged anything.
But they seem addiment they haven't missed anything and a mechanics hasn't damaged anything.
Gez
Moderator & South Wales Rep
This is the damaged pulley
this apparently is what the stone has done... caused the whole engine to fail apparently. They said the stone had caused the engine to fail instantly, whereas my opinion is that they've done this damage, or the a/c pump has done this damage when it failed, causing the belt to wear over time, not "instantly fail" like they are saying.
can others confirm that pulley in the picture is the a/c? This is what they're trying to tell me is the crank pulley. As if it's a different pulley that's failed, not the one that has caused this issue (a/c failing originally, which has been missed)
if that makes sense?
this apparently is what the stone has done... caused the whole engine to fail apparently. They said the stone had caused the engine to fail instantly, whereas my opinion is that they've done this damage, or the a/c pump has done this damage when it failed, causing the belt to wear over time, not "instantly fail" like they are saying.
can others confirm that pulley in the picture is the a/c? This is what they're trying to tell me is the crank pulley. As if it's a different pulley that's failed, not the one that has caused this issue (a/c failing originally, which has been missed)
if that makes sense?
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Roblynn1977
"team imperial leather"
[MENTION=4323]Gez[/MENTION] sorry to hear this mate, it sounds like the dealer is taking the mic.
I have copied this thread across to Renaultsport just to raise the profile of this case a bit more, totally disgusting.
I have copied this thread across to Renaultsport just to raise the profile of this case a bit more, totally disgusting.
just seen it and posted
I just wonder how hard a stone has to be to damage those v-groove ribs on the a/c pulley...do they realise that to do that damage the trajectory of the stone would have to come from the rear of the engine bay/wheel arch...
what I would say is they do break easy if your ham fisted removing the pulley or putting the belt on...done it a few times on Peugeots which have the same set up...the edges of the ribs can break off
is there a further damage round on the pulley on the second picture?
what I would say is they do break easy if your ham fisted removing the pulley or putting the belt on...done it a few times on Peugeots which have the same set up...the edges of the ribs can break off
is there a further damage round on the pulley on the second picture?
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Gez
Moderator & South Wales Rep
The facts are, the car has had 2 big front end strip downs, and then another strip/diagnosis of the failed a/c pump. They've done all the servicing, everything. I haven't even lifted the bonnet on the car, it's only them that's been near it
The car has been fine with 'stones' for 33,000 miles, and them soon as I receive the car back from them, I get a failure on the side they've been messing with
The car has been fine with 'stones' for 33,000 miles, and them soon as I receive the car back from them, I get a failure on the side they've been messing with
its bollox fella...never heard of anything like this in all the years I have been in the motor trade...failures like that are either a faulty belt/pulley or as you say a slip/cock up from a mechanic!
had to repair a diesel Peugeot when a mechanic at work "lost" a timing cover nut...we never found the nut but the auxillairy belt had a nice hexagon shape punched through it in several places :001_rolleyes:
had to repair a diesel Peugeot when a mechanic at work "lost" a timing cover nut...we never found the nut but the auxillairy belt had a nice hexagon shape punched through it in several places :001_rolleyes:
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Gez
Moderator & South Wales Rep
And this is my arguments, accidents happen. If they turned around and admitted fault, yes I'd be angry, but as long as it got sorted by them I wouldn't really have issues, I'd have positive things to say that they've sorted it out etc, but the fact that they expect me to pay £5.5K+ for an issue they have no facts for, it's disgusting.
I told them that going down this route will seriously damage their reputation, and I'm going to make sure everyone knows about how they deal with customers.
RENFAULT
I told them that going down this route will seriously damage their reputation, and I'm going to make sure everyone knows about how they deal with customers.
RENFAULT
Gez
Moderator & South Wales Rep
DO NOT USE;
Callow Marsh Renault
Ross Road
Callow
Hereford
HR2 8BT
WELCOME TO CALLOW MARSH
We are proud that this family owned business has delivered to the county of Herefordshire and its surrounding counties a quality service for over 50 years.
By continually responding to the demands of its customers, Callow Marsh Ltd draws upon an established strong reputation founded on traditional hands-on qualities associated with a private family business and the up to date technology and stability of a large group, ensuring the continued success of the business.
what a joke
Callow Marsh Renault
Ross Road
Callow
Hereford
HR2 8BT
WELCOME TO CALLOW MARSH
We are proud that this family owned business has delivered to the county of Herefordshire and its surrounding counties a quality service for over 50 years.
By continually responding to the demands of its customers, Callow Marsh Ltd draws upon an established strong reputation founded on traditional hands-on qualities associated with a private family business and the up to date technology and stability of a large group, ensuring the continued success of the business.
what a joke
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I hope you get this sorted fella,
My first thought was it'd be nigh on impossible to hit that pulley and cause that damage (whilst it's spinning!) with an air rifle.. not to mention a stone!.
I can't see it ever going far in court, it's so far fetched.
My first thought was it'd be nigh on impossible to hit that pulley and cause that damage (whilst it's spinning!) with an air rifle.. not to mention a stone!.
I can't see it ever going far in court, it's so far fetched.
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