It's still much cheaper than most manufacturers, it's high end tech at mass market supermini level, and they're a business not a charity.
The terms and conditions are quite clear, that within however long it is (I forget but I think a year) you can have one update free of charge and they are purchased at each update after that. Thank god it's not a CD based system like most or that would cost you a heck load more.
I don't understand why people are so angry for not understanding t&cs before purchasing something
I accidentally purchased something I wasn't meant to and Renault UK were quite quick to refund me my money and apologised for the inconvenience.
Apart from one funny update, that was rectified within 2 weeks, I've not had any issues with r link and find it pretty decent to use. Anyone who's been in my car have also commented on it and how well it seems to work
You should work for Renault with line:-p, I don't have any issues with R-Link in the Car, it even does system updates on the quiet when they are small enough.
You have three months from purchasing the car in order to obtain your free map update (as TOMTOM release their updates quarterly your free update to the latest map is sorted) after that in order to update your map you are required to purchase a subscription, which normally is for one year so that you will get four map updates during that period.
The Live services does not cover map updates - it only feeds your system with traffic information for your route, petrol prices and the weather.
As for the corporate waffle about high end software - the mapping is not done by Renault they don't even deliver it to your door it's downloaded from Renault who obtain it from TOMTOM who are provided with the maps by another company (name escapes me).
My gripe is - I purchased a years subscription for UK map updates for one year at £55 (that's one update increment per quarter - Jan, Apr, July and Oct) or so I thought. To date I have only had the one update which is Aprils V9.25 now if Renault are ripping off its customers at £55 per quarterly update then that needs to be made clearer by stating that it is for one update only and even should be pointed out to potential buyers. As for their T&C's, they are generic waffle get out of jail babble and not tailored to individual apps.
So how do Renault justify charging as it stands, £220 for four updates to maps which aren't their property in the first instance, when a years worth of updates for my GoLive 1000 is £22 as a long term user (normally £46) and the updates to the TomTom app on my phone are free. (I use works transport and hire cars a lot hence the separate systems)