I hope they do loose custom and they will there service , lies and lack of commitment to it's customers is astounding .
I mean from a business point of view if you owned a company selling 197 tunning parts and there was a huge daterbase(197.net) which is the bigest 197 forum . Surley you would activly manage it . Speak to people offer advise for free via threads pms etc just like the likes of ap tuning who's recently come in the scene .
Bottom line is all they care about is out of the box products a max profit minimal If any service standards .
I know they will come back and say thebes been busy etc sorry but just another blatent lie .......
Anyway chappo car looks amazing shame about the fluid , have you managed to find another suplier ? Same price wise ?