Hello all,
Well I've had to take the car into Renault (London West) for what i deem to be warranty issues. They are as follows:
Suspension Knocking on drivers side
Clutch pedal squeeking
Drivers Side Door Sill has spilt
After going into the dealership and having a few problems initially and having to get my dad to pick me up they have phoned me back to tell me that none of the above are covered under warranty and there will be a £75 diagnostic charge!
When asked what they had found i was told the following:
Suspension Knocking - The mechanics have torqued up the nuts and bolts to the right torque but could not find anything else wrong...
Clutch Pedal Squeek - Needed lubrication...
Door Sill - Could not find anything wrong with the driverside door sil (There is a split from the bottom of the sil which stops halfway up...) BUT we have found something wrong with the passengers side door sil which we have fixed. But if the driverside door sil had split its down to wear and tear, now i know alot of you guys have had it replaced under warranty!
When i asked what was wrong with the passengers side door sil the guy didnt know and said the mechanic had now gone on holiday so they couldnt ask him!
I then asked about why the bolts may have come loose and they said well its just wear and tear and it happens. Surely this is not wear and tear?
Clutch pedal i can accept may be down to wear and tear but the car is not overly used and has not been tracked and i have not heard of too many instances of the clutch pedal squeeky!
I need a bit of advice really guys, where do i go, what do i do? I dont really want to pay them £75 as i dont really see what they have diagnosed as i told them what was wrong!
Bob
Well I've had to take the car into Renault (London West) for what i deem to be warranty issues. They are as follows:
Suspension Knocking on drivers side
Clutch pedal squeeking
Drivers Side Door Sill has spilt
After going into the dealership and having a few problems initially and having to get my dad to pick me up they have phoned me back to tell me that none of the above are covered under warranty and there will be a £75 diagnostic charge!
When asked what they had found i was told the following:
Suspension Knocking - The mechanics have torqued up the nuts and bolts to the right torque but could not find anything else wrong...
Clutch Pedal Squeek - Needed lubrication...
Door Sill - Could not find anything wrong with the driverside door sil (There is a split from the bottom of the sil which stops halfway up...) BUT we have found something wrong with the passengers side door sil which we have fixed. But if the driverside door sil had split its down to wear and tear, now i know alot of you guys have had it replaced under warranty!
When i asked what was wrong with the passengers side door sil the guy didnt know and said the mechanic had now gone on holiday so they couldnt ask him!
I then asked about why the bolts may have come loose and they said well its just wear and tear and it happens. Surely this is not wear and tear?
Clutch pedal i can accept may be down to wear and tear but the car is not overly used and has not been tracked and i have not heard of too many instances of the clutch pedal squeeky!
I need a bit of advice really guys, where do i go, what do i do? I dont really want to pay them £75 as i dont really see what they have diagnosed as i told them what was wrong!
Bob