I just thought I would put up a post about my experience over the past two days. I went to bed as normal on Thursday at 11 and got up for work at half 5 on Friday. When I woke up on the Friday I went to close my bedroom window and when looking out across my driveway realised my car had gone.
I called the police immediately and to their credit an officer was round to take a statement within 15 minutes. Whilst taking my statement he received a radio message to advise that my car had already been recovered and taken to the local Mansfield Group depot, he didn't have any information however as to the cars condition or how, when and where it was recovered.
This is where my experience with the police somewhat deteriorates. I called the police numerous times throughout Friday to try and ascertain the cars condition and the pertinent information surrounding how it was recovered. Unfortunately no one I spoke with had any information to give and nor could they advise an approximate time frame as to when I could collect the car. The CID came to my home at around half 9 on Friday evening and they to had absolutely no information to give as to my cars condition or how, when and where it was recovered. They did however advise me that I would be liable for vehicle recovery costs and daily costs for everyday the car is held within The Mansfield Groups depot. This was the first I had heard of any monetary liability even though I had advised everyone I spoke to within the police that if at all possible I did not want to claim on my car insurance.
I spoke with The Mansfield Group yesterday morning and the depot manager advised me that there didn't appear to be a mark on my car. To cut a long story short following more calls to the police I had the car released from the depot yesterday morning and I collected the car and drove it to a secure lock up. The car doesn't appear to have a mark on it inside or out but the "CHECK ABS" and "CHECK ESP" warning lights are both on. Does any body have any idea what could have caused these warning lights to come on? Could it just be due to the car being towed on to the recovery truck?
The car is booked into Renault to have a full lock change and to have a mechanical examination to ascertain if there is any damage to engine or chassis. From the 15 minute drive from the depot to the lock up the car appeared to drive as normal, though I'm not sure if the brake pedal felt a bit longer.
I've chased the police again this morning because I am still yet to be told anything about how, when and where the car was recovered. Looking at the fuel gauge the needle has only moved from on 3/4 of a tank to just where you can see the 3/4 line so I don't think the thieves could have got far. My worry is the car was involved in a chase and driven at speed over speed bumps or kerbs etc.
Should anyone have their car stolen the cost incurred is an initial recovery cost and a daily charge for every day the car is in the recovery depot after the car has been forensically processed. Up until the car is processed no daily charges are incurred.
Apologies for the long post, I just wanted to advise people of the cost involved should your car be stolen as it has taken me 2 days to be advised how the costs are charged and it's really information you should be told immediately.
I called the police immediately and to their credit an officer was round to take a statement within 15 minutes. Whilst taking my statement he received a radio message to advise that my car had already been recovered and taken to the local Mansfield Group depot, he didn't have any information however as to the cars condition or how, when and where it was recovered.
This is where my experience with the police somewhat deteriorates. I called the police numerous times throughout Friday to try and ascertain the cars condition and the pertinent information surrounding how it was recovered. Unfortunately no one I spoke with had any information to give and nor could they advise an approximate time frame as to when I could collect the car. The CID came to my home at around half 9 on Friday evening and they to had absolutely no information to give as to my cars condition or how, when and where it was recovered. They did however advise me that I would be liable for vehicle recovery costs and daily costs for everyday the car is held within The Mansfield Groups depot. This was the first I had heard of any monetary liability even though I had advised everyone I spoke to within the police that if at all possible I did not want to claim on my car insurance.
I spoke with The Mansfield Group yesterday morning and the depot manager advised me that there didn't appear to be a mark on my car. To cut a long story short following more calls to the police I had the car released from the depot yesterday morning and I collected the car and drove it to a secure lock up. The car doesn't appear to have a mark on it inside or out but the "CHECK ABS" and "CHECK ESP" warning lights are both on. Does any body have any idea what could have caused these warning lights to come on? Could it just be due to the car being towed on to the recovery truck?
The car is booked into Renault to have a full lock change and to have a mechanical examination to ascertain if there is any damage to engine or chassis. From the 15 minute drive from the depot to the lock up the car appeared to drive as normal, though I'm not sure if the brake pedal felt a bit longer.
I've chased the police again this morning because I am still yet to be told anything about how, when and where the car was recovered. Looking at the fuel gauge the needle has only moved from on 3/4 of a tank to just where you can see the 3/4 line so I don't think the thieves could have got far. My worry is the car was involved in a chase and driven at speed over speed bumps or kerbs etc.
Should anyone have their car stolen the cost incurred is an initial recovery cost and a daily charge for every day the car is in the recovery depot after the car has been forensically processed. Up until the car is processed no daily charges are incurred.
Apologies for the long post, I just wanted to advise people of the cost involved should your car be stolen as it has taken me 2 days to be advised how the costs are charged and it's really information you should be told immediately.
