I took my car to Renault yesterday to have the brake fluid changed, register phone call a couple of hours later saying the fluid had been changed, but the car wouldnt start??? The car was fine before I left it in with them? They then said that it would need to be put on the diagnostic to see whats wrong with it and it would cost £57.50!!! Which made me laugh! I told them the car has developed the problem when it has been in there hands and they should find out what's wrong with it without me paying for it!!! So after arguing with them they agreed to do the diagnostic free of charge.
They rang today to inform me that the starter motor was broken!! I then said well you'll have to fix it? As the car arrived at your garage working fine And after you have performed work on the car it now needs a new starter motor???? They disagreed and told me they wouldn't cover any costs!
I rang Renault uk and told them the situation and they said they will look into it. I know they weren't working with the starter, but it mysteriously seemed to break when it was with them? Surely they would have to cover for any costs??
What do you think?
They rang today to inform me that the starter motor was broken!! I then said well you'll have to fix it? As the car arrived at your garage working fine And after you have performed work on the car it now needs a new starter motor???? They disagreed and told me they wouldn't cover any costs!
I rang Renault uk and told them the situation and they said they will look into it. I know they weren't working with the starter, but it mysteriously seemed to break when it was with them? Surely they would have to cover for any costs??
What do you think?