So I finally managed to call up ITG today and asked for Andy Jackson.. He wasn't in but I spoke to this lad explaining that a lot of people go through Andy as he usually is very helpful and gets you a good deal (what I've heard anyway through forums) to which the guy I was speaking to asked me to repeat what I said and clearly turned me on loud speaker as I could now hear myself echo. I repeated to hear "what a load of ****" and was hung up on.. I called straight back and the guy said we don't deal with the public. You'll have to buy it through another site.. Very polite bunch lol...