I've had a k 4.6 for 5 or 6 years, it's been great with good pressure, with their std variable pressure lance
Looks like a nice place to liveKränzle HD 10/122TS + proper PA foam lance.
It is so much better than all washers i have saw, it can take 60celsius water all day long. Wintertime it is so essential to have hot water when you wash salt etc.
It just works, once / year oil change.
Foam is thick enough, if necessary
Highly recommended!
Regulars here will know what im like and expect regarding Customer service.
So i'll just add:
Pressure washer ordered Sunday PM from the official Nilfisk Outlet. Delivery only had one option - Next day.
The next stage was supposedly being emailed after it was packed.
Then after it was sent - a Tracking number would be supplied.
3 days in and no packing details, no Tracking number and of course from that: no delivery.
Also no reply to an email i sent this Morning asking when i should expect delivery as i'd heard nothing.
Will be lucky to get this week me-thinks; which in this day and age is pretty pathetic. My annoyance is starting to fester.........
As predicted.
Trying to get hold of Nilfisks outlet was impossible and they seemingly only speak to new order customers. So a call to Nilfisk got me a phone number.
After trying to find where my unit was - I was promised an email back; then had the phone put down on me after asking a simple and polite "When can I expect my unit" question: and then later this morning got a voicemail......
Saying their promised next day delivery service was actually a 3-5 day service and that my unit was actually being made as we speak. Despite them showing 6 in stock when I ordered ?
So delivery next week 'sometime'.
Clowns. Perhaps they share a call service centre with M-Tech brakes.........
That's bollocks, to put it mildly. I'd be tempted to cancel and buy another brand, but if it's the one you want couldn't you cancel and buy elsewhere?
@Greg0986
Is the connection from hosepipe to bottom of the Nilfisk a straightforward Hoselock jobbie ?
Pressure washer should be here any day; just want to check i have all i need
Cheers in advance.
Yep, just a normal hosepipe connection. The same type you'd screw onto an outside tap and then the hose connects to that
View attachment 16980
Cheers @Greg0986
So the Nilfisk unit has a female thread on the body - and i need to buy what you've pictured to allow me to connect my hose upto it. (My hose has female hoselock both ends - to attach to either a tap or various fittings etc)
Gotcha. If thats what you meant !
Yep. Its the same connector that's on your outside tap. It should be tap -> the adaptor I posted -> hoselock female hose connector -> hose -> hoselock female hose connector -> the adaptor I posted -> nilfisk. Mine came in the box so yours should also. If you have a b&q or Wickes near you, I'd hold off buying one until you are sure there's not one in the box.
8 days have passed since my order with the Nilfisk Outlet. Which seems to be run / handled by cleanstore.co.uk
I'm told i'll get an email when it's packed. Then tracking when despatched. Which seems a long way off - as i've still had utter silence from them and they were unhelpful and evasive last week when i eventually found out items "In stock" were actually made to order. Culminating in an extremely calm me asking some basic questions and their customer services putting the phone down on me !
Why such a huge multinational company such as Nilfisk choose to have such clowns running this way; when trading directly on their brand name is beyond me.......
I'd agree with this, imagine something goes wrong with it! That would be fun.Surely it's time to cut your losses and cancel the order? Perhaps an email with a link to this thread is in order.
I'd agree with this, imagine something goes wrong with it! That would be fun.
Getting a refund doesn't look any easier.......
You have the right to a refund no matter what they say, just threaten them with small claims court (state to them you have done it before and you WILL win and they will be paying your costs) it always works
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