Paid membership

Discussion in 'Questions, Bugs and Suggestions' started by stanners, Jul 17, 2017.

  1. stanners

    stanners

    Messages:
    173
    Hi,

    I have paid membership as of today but still cannot access "how to" etc, if someone could reslove that would be much appreciated.

    Cheers,
    Chris.
     
    nutnutwelshman likes this.

  2. nutnutwelshman

    nutnutwelshman Gold Member

    Messages:
    10,347
    Car:
    Renault
    @Chris @Jimmy help please
     
    sevenfourate likes this.
  3. Jimmy

    Jimmy Good cop Administrator

    Messages:
    6,561
    Location:
    Leeds, W Yorks
    Hi Chris. It appears that your status hasn't yet been changed over on the forum - i.e. your permissions haven't been updated which is why the How To is currently locked for you. It can take a small amount of time for it to all change over, but should be done very soon. I will check back on this tomorrow, and if it hasn't happened I will investigate it further. Thanks for your patience - if there is anything you need urgently from the How To section, please let us know. Thanks.
     
  4. Chris

    Chris Bad cop Administrator

    Messages:
    10,548
    Location:
    Needham Market
    Car:
    LY 200t
    It's an automatic process. Did it go through all the way - nothing declined or closed?
     
  5. stanners

    stanners

    Messages:
    173
    Yeah all went through, no errors, also shows in my Paypal as going through.

    Cheers
     
  6. stanners

    stanners

    Messages:
    173
  7. Jimmy

    Jimmy Good cop Administrator

    Messages:
    6,561
    Location:
    Leeds, W Yorks
    Thanks for letting us know.

    Possibly an error behind the scenes. @Nik please can you look into this? Thanks.
     
  8. Nik

    Nik Administrator

    Messages:
    86
    Location:
    Falkirk
    Car:
    Clio Trophy #355, Kadjar Sig Nav S
    Hi Chris,

    It looks like PayPal had a funny five minutes and didn't correctly fire off the upgrade once payment completed. Ive sorted this for you now, with your membership starting from today so you don't lose any time.

    Cheers,

    Nik
     
    sevenfourate likes this.
  9. Jimmy

    Jimmy Good cop Administrator

    Messages:
    6,561
    Location:
    Leeds, W Yorks
    Thanks for sorting Nik, much appreciated.
     
    sevenfourate likes this.
  10. stanners

    stanners

    Messages:
    173
    Cheers all working now :smile:
     
    Foxspeed and Jimmy like this.

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