Matt197
South West Rep
Why are Halfords the most useless stores on the high street?
Went into my local one to buy a Laser mini pump to pump oil, spent 10min looking around then I asked if they had any in stock and spent another 15min with them trying to find it both in store and on the computer :s
Then I got told to order it online for store pick up and it will be there by tomorrow, fair enough but when I got home I checked online and the Halfords 14mi away said it was in stock so I reserved one and made my way to them.
Get there and they to find that they had not picked it yet and then cant find it :blink: however they decided to charge me before they started to look so I had to wait around for a refund.
This is not the first time this has happened when I have reserved an item, there stock system is crap and so frustrating for the customer. Think this will be the last time I use Halfrauds.
I should have phoned and learned my lesson from previous experience I know.
/rant over
Went into my local one to buy a Laser mini pump to pump oil, spent 10min looking around then I asked if they had any in stock and spent another 15min with them trying to find it both in store and on the computer :s
Then I got told to order it online for store pick up and it will be there by tomorrow, fair enough but when I got home I checked online and the Halfords 14mi away said it was in stock so I reserved one and made my way to them.
Get there and they to find that they had not picked it yet and then cant find it :blink: however they decided to charge me before they started to look so I had to wait around for a refund.
This is not the first time this has happened when I have reserved an item, there stock system is crap and so frustrating for the customer. Think this will be the last time I use Halfrauds.
I should have phoned and learned my lesson from previous experience I know.
/rant over