Did I mention I lost my car? Update.
You might recall me having a bump nearly a month ago? well I still haven't seen her since Direct line arranged collection for the repair. They booked her into a repair centre who went bust a couple of weeks ago and now the car apparantly belongs to the administrators. No update, no calls, they said it's between me and the garage. I told them I had better report the car stolen and incriminate Direct Line in the theft and low and behold a hire car comes to my door. They are now busting a gut to get things resolved but it's changed my opinion of Direct Line and their aftercare.
Lesson here folks is make sure it goes to your insurers chosen garage otherwise if this happens to you you are in sh1t street.
You might recall me having a bump nearly a month ago? well I still haven't seen her since Direct line arranged collection for the repair. They booked her into a repair centre who went bust a couple of weeks ago and now the car apparantly belongs to the administrators. No update, no calls, they said it's between me and the garage. I told them I had better report the car stolen and incriminate Direct Line in the theft and low and behold a hire car comes to my door. They are now busting a gut to get things resolved but it's changed my opinion of Direct Line and their aftercare.
Lesson here folks is make sure it goes to your insurers chosen garage otherwise if this happens to you you are in sh1t street.
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