This is what you get for £260

Matt197

South West Rep
I feel very sick today, just got my alloys back from Lepsons in Kent and the first thing I noticed once I unwrapped one of them was the centre cap was sitting way back in the alloy and not flush with the face like before they were sent.

They also would not budge, like they had been stuck in with glue. That's when I noticed the lugs on the Renault emblem were all broken off and it was stuck back with some black stuff.

Before, you could remove the caps with just two fingers from behind the alloy. Once I finally got the centre cap free a chunk of paint or alloy came off with it !!!!

To me it looks like the recess where the centre cap sits has been machined away making them sit below the surface hence creating a lip over the caps. Why you would do this I will never know.

That's when I started noticing other problems such as damage to the back of the alloys, particles under the paint, fish eyes and scabby unmatched paint on the caps. Not what you expect for £260 and from a place such as Lepsons.

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I will not post all the picture, more can be found here http://s711.photobucket.com/albums/ww116/Matt_RB_197/Lepsons/

Emailed them because I am just to mad to talk with them, Lepsons always come highly recommended but I have had problem with them from the very start.
 
Thats shocking workmanship.

Did you pay by card? get the payment cancelled, that'll make em sit up and take notice.
 
Thats shocking! feel for ya.

Good money for a crap job. They should collect and turn around asap at the very least.

one word comes to mind
 
Jesus great advertising I would want my money back plus the same again to have them redone
 
They had the wheels since 11th looked at them on the 13th and phoned me at 4pm asking me to find them a paint code!

Monday 16th I phoned them and told them to just do them in standard white, so that's 10 working days they have been doing them since.

I am sure they are the same wheels, just a very poor job.

Thinking about it, it might be the amount of paint they have put on that has caused the caps to sit so far into the alloy and then flake off. Seems allot that they have used.
 
If they had put too much paint on them the cap would not fit, hole would be smaller.
 
No idea then :s

Will wait to tomorrow to hear from them, I have calmed down now so will not be as jumpy. One of the reasons why I emailed them and not phoned, I don't like to be rude and the mood I was in it was inevitable.
 
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Strange. I have always heard good things about them.

I work 10 mins away from them, so anything I could do to help....
 
No idea then :s

Will wait to tomorrow to hear from them, I have calmed down now so will not be as jumpy. One of the reasons why I emailed them and not phoned, I don't like to be rude and the mood I was in it was inevitable.

You're too polite you. I would have ripped someone a new arsehole lol
 
If they don't deal with this well I'd 1. Tell them there's a whole forum who'll be interested in this and 2. Rename the thread to "Lepsons in Kent - bad service" so anyone who googles it will come across it... Lol works a snip. :wink:
 
i'm guessing they fooked up when they added the paint to the lip and had to grind the cap down to fit and ground too much down!
 
Thank you for the heads up, clearly somewhere to avoid!!

Keep us informed as to what they do too!
 
I don't know if they are to be avoided because some of the work they have done for others has been fantastic, I seem to have the worst luck with companies like this and im always in the 1% of people who have problems.

Don't know why I attract it but I will keep this thread updated, they now need to order me 4 new centre caps seeing as they have now broken all the lugs off the Renault emblems and they are not being bodged like they tried to get away with on one of them.

This is why I hate the UK though, everything I get done turns to ****. No one is capable of doing a good job the first time around any more, it does make me very mad.
 
I don't know if they are to be avoided because some of the work they have done for others has been fantastic, I seem to have the worst luck with companies like this and im always in the 1% of people who have problems.

Don't know why I attract it but I will keep this thread updated, they now need to order me 4 new centre caps seeing as they have now broken all the lugs off the Renault emblems and they are not being bodged like they tried to get away with on one of them.

This is why I hate the UK though, everything I get done turns to ****. No one is capable of doing a good job the first time around any more, it does make me very mad.

when i last got my old wheels done via "the wheel specialist" i removed the diamonds from the centre caps myself.....then theres no excuses :huh:
 
Have been asked to remove the tyres and send the alloys back without them, placing firm blame on TNT the courier :rain:

:001_rolleyes:
 

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