Rs Tuner

Hi,

Trying to figure out how to use the rs tuner but getting a software error. Please see attached.

Any ideas? I'm a complete novice.

Thanks

Andrew

Jb00e6af1b429825162fe4fa980ae27bc.jpg

Sent from my SM-G935F using Tapatalk
 
Looks like you trying to upload the wrong version of ecu firmware

Sent from my D5803 using Tapatalk
 
Yep thats what I thought but they have insisted its the correct version. Ive tried following the online manual but its not liking it on both options.
 
Yep tried writing to the ecu as well. Its now say the voltage needs to be above 13v connect a car battery charger. I did and it didnt make a difference.