Right, i'm in the middle of gathering the final bits to carry out my meg conversion - car is booked in for the engine swap on 20th July.
On May 27th the engine I bought needed more work than I could be arsed with, so I decided to buy a reconditioned 225 engine from a well-known Renualt parts trader on ebay. I was told the engine would be delivered by 48hour courier. I emailed them asking when the engine would be delivered, and was told they were waiting on piston rings as they were on 'back order' and they would chase up the dealer.
Anyway, long story short, 4 weeks later, and after numerous ignored emails asking for an expected delivery date, I emailed them this morning informing them I had left negative feedback on ebay and the transaction was in the hands of my credit card company (to whom I had sent all receipts and emails etc.) to pursue a refund. Funnily enough, within 20mins they had phoned me apologising. The woman gave me some ******** about "there's a problem with the block" and are now saying the recon engine is a no-go.
They are now offering me 2 options:
1. collect the engine I have and rebuild it - she only said 'fit new crank bearings, skim the head, fit new head bolts and head gasket' but no new valve seats cut etc
2. sell me a second-hand engine and refund me the difference plus a bit more as goodwill.
The question is, I really don't know if I can be bothered with this comany any more. I mean, can I trust them? I asked her why they couldn't recon the second-hand engine they were offering me, but she never replies. The latest email states "whichever option you decide on, how much would you be willing to pay?". I mean, really? It's up to them to give me a price seeing as they have royally ****ed me around for a whole month now.
My head is telling me to just ask for a refund, remind them my credit card company are fully aware of the transaction and lack of delivery etc. and just find another engine (maybe even a 250 engine).
Thoughts?
Cheers
On May 27th the engine I bought needed more work than I could be arsed with, so I decided to buy a reconditioned 225 engine from a well-known Renualt parts trader on ebay. I was told the engine would be delivered by 48hour courier. I emailed them asking when the engine would be delivered, and was told they were waiting on piston rings as they were on 'back order' and they would chase up the dealer.
Anyway, long story short, 4 weeks later, and after numerous ignored emails asking for an expected delivery date, I emailed them this morning informing them I had left negative feedback on ebay and the transaction was in the hands of my credit card company (to whom I had sent all receipts and emails etc.) to pursue a refund. Funnily enough, within 20mins they had phoned me apologising. The woman gave me some ******** about "there's a problem with the block" and are now saying the recon engine is a no-go.
They are now offering me 2 options:
1. collect the engine I have and rebuild it - she only said 'fit new crank bearings, skim the head, fit new head bolts and head gasket' but no new valve seats cut etc
2. sell me a second-hand engine and refund me the difference plus a bit more as goodwill.
The question is, I really don't know if I can be bothered with this comany any more. I mean, can I trust them? I asked her why they couldn't recon the second-hand engine they were offering me, but she never replies. The latest email states "whichever option you decide on, how much would you be willing to pay?". I mean, really? It's up to them to give me a price seeing as they have royally ****ed me around for a whole month now.
My head is telling me to just ask for a refund, remind them my credit card company are fully aware of the transaction and lack of delivery etc. and just find another engine (maybe even a 250 engine).
Thoughts?
Cheers